ZE-NC3152 Support Page


Audi TT – ZE-NC3152D (Discontinued)

  • Current Firmware Versions

    MainSystem software updates include enhancements and bug fixes of device functions. These enhancements are mostly of a specific nature; read the software release notes (overview of changes) in the installation manual. For the latest device models, MainSystem updates are published once or twice a year, however for this device platform no further releases will be issued.

    To find the current firmware version of your ZE-NC3152D:
    – “Setup”
    – “Misc”
    – “Info”
    – Tap “OK” to display the firmware version you are after.

    – MCU: 0.1.8_03F3_140429
    – APP: 3.2.06_03F3_140429

    Parrot Bluetooth Module
    – BT: HW200-SW 332

    Software and Bluetooth Update

    Update Instructions Update Firmware

  • Update your Navigation Software

    Navigation software updates (map data and system updates) can be downloaded from the Naviextras Internet portal using your PC or notebook.

    To Update your Navigation Software:

    1. Do you have the White Zenec USB provided with your device?
    a. If no, start from point 2
    b. If yes, start from point 3
    2. Download and follow “USB Synctool Instructions”
    3. Register online at Naviextras.com
    4. Download and install “Naviextras Toolbox”
    5. Download and follow closely the “Navigation Update Instructions”

    USB Synctool Instructions USB Synctool Navigation Update Instructions Naviextras Toolbox

    How to Update your Navigation Software


  • Bluetooth Update

    Bluetooth firmware updates contain compatibility enhancements for mobile phone models.
    This update is built into the Main System Update


  • Kits to retrofit vehicles that feature Switching Diversity antenna system can be purchased from authorized ZENEC dealers.

    Do I need an adaptor or interface to connect the two antenna leads to the device?

    The ZE-NC3152 is fitted with a double FAKRA connector on the rear panel. Normally the antenna plug from the vehicle will fit without any further measures. Sometimes, the antenna lead can be a bit short, or the antenna connector of the vehicle is a 90° angled type. In such cases, the ZE-NC-ANT2 cable extension should be used.

    Do I need to alter “Antenna Supply” settings in the setup menu?

    All dual tuner devices have an internal antenna phantom power feed that is powered on (factory default). The use of external antenna Phantom power feeds of any sort is not allowed and will inevitably trigger the protection circuit of the dual tuner pc board.

    Is the FIS (Driver Information System) supported?

    Yes, the FIS is supported, yet Bluetooth infos like incoming calls will override audio infos. 

    Is the ZE-NC3152 compatible with OE sound systems?

    Yes, factory mounted sound systems are supported.  Ground loop isolators may be required.

    Do the park sensors (PDC) still work after the install of a ZE-NC3152?

    Yes, the park sensors with acoustical beep warnings continue to work. Optical park radar support is not offered by this device model.

    Does the ZE-NC3152 offer steering wheel remote control integration?

    Please make sure that the brown connector on the backside of the ZE-NC3152 is properly connected to the CAN interface. This wire lead transmits the CAN data between the interface and the ZE-NC3152 and the steering wheel remote control buttons will offer identical control just like for the OE radio.

    ZENEC E>GO device cannot be run / turned on when ignition of vehicle is off. 

    Yes, this ZENEC E>GO device requires ignition (and CAN net) to be powered on to operate.
    CAN data is only present in the vehicle, when ignition status is on – for this reason operation of the unit is not possible when ignition of the car has been set to its off position.

    Is the OE installed GPS antenna compatible with the ZENEC device?

    GPS antennas are usually equipped with a standard FAKRA connector that can be connected to the ZE-NC3152. However, we still recommend to install and use the ZENEC GPS antenna supplied with the set – since it is tailored to this particular device and will, most likely, offer a higher reception performance.

    Is the OE installed Bluetooth hands-free device compatible?

    No. The ZE-NC3152 comes with an integrated high quality hands-free module by Parrot. Any OE installed hands-free devices should be completely shut down, by removing the respective fuse in the main fuse box. Neglecting this step will probably lead to interference and malfunction of the Parrot module.

    How does the TFT brightness adjustment work?

    The screen brightness is controlled via GPS signal. The system will automatically switch between day and night illumination mode, triggered by GPS time stamp. In order to work the way it was designed, device requires GPS signal reception, causing a 20 seconds delay for the application to switch, right after device is powered ON. Go to (Setup > Video > Picture) and enter preset values for day and night brightness. You may also override the automatic GPS commutation to manual control, by changing the navigation settings respectively (NAV > More > Setting s> Map settings > Colour > Auto/Day/Night).

    What does Slide Touch mean?

    Devices from 2011 and on offer the so called slide touch operation: Tap and keep screen contact, when sliding your finger to the desired direction. This gesture has the same effect as tapping on the first two markers in the upper screen area.

    Why do I need software updates?

    ZENEC frequently releases software updates to add new functionality, correct software issues and improve reliability in general, or to roll-out up to date BT firmware that offer compatibility with brand new mobile phones.

    Where can I download software updates?

    Software updates can be downloaded from the ZENEC Australia Support Knowledgebase. Go to “Support” and then select the Audi TT – ZE-NC3152 Vehicle Specific Folder.  Select the “Software Updates”.  Never install “updates” from other unknown sources, as this might damage your device irreversibly.

    My ZENEC device navigates incorrectly. Some streets aren’t even shown on the device.

    Please take into account that we use maps from the market leader here.com for Australia and New Zealand.  It happens that, at a few rare spots on the map, incorrect map data may cause a navigation error. We recommend that such findings should be reported to here.com directly, to enable them to correct their own data.

    When starting the engine my ZE-NC3152 switches off and reboots.

    If the voltage supply drops below 9 V, your ZENEC device will shuts down automatically to avoid operation faults and inclomplete loading of software parameters. This is a device self protection mechanism and not a defect. You may, however, check the electrical installation of your vehicle (battery worn down, bad or corroded ground contacts / connectors, etc.).

    What should I consider when using SD cards?

    SD as well as SDHC cards are supported. Make sure your SD/SDHC card is FAT32 formatted. Zenec recommends the usage of high quality SD/SDHC cards with a data volume of 8 GB. SDHC cards up to 16 GB data volume are supported.

    Content on USB / SD data carrier is not recognized even after successful formatting?

    It may happen that the file system of the disk got damaged, or that the file allocation table of a data carrier is defect due to erroneous write cycles. There may be different reason for this to happen, such as usage or storage of data carriers and problems occurring at the initial format process. In such cases, you must format the data carrier once more to get it to work as intended. Windows Vista and Win7 offer two options, i.e. you can apply a quick format or a full format of carrier. For all cases related to data carriers that seem to cause problems, it is highly suggested to do a full format process. Make sure the check mark for quick format is not set. Also pay attention that the FAT32 file system is selected before you start the format process.

    Info: If the disc after formatting is still not recognized by the device, it may be due to an incompatibility of the disk controller chip itself. In such a case, you should use a different data carrier of another brand or manufacturer.