Part: 1427-1

In Stock

RRP

$1,199.00

*

* does not include shipping or installation

4421

The Volkswagen Touareg CR is a very capable tow vehicle and it comes with either a 10.2 inch screen or an amazing 15 inch screen with Volkwagens virtual cockpit. 

But as with many modern vehicles, finding a safe place to mount a monitor to view the image from additional cameras is challenging, especially on some models that have the Heads Up Display. But with this product you can seamlessly integrate the image of additional cameras into the factory display. 

A simple long press of the OK button on the right side of the steering wheel controls and the screen will switch to the camera so that you can see behind you like a rear view mirror. It will work while driving forwards and it won’t impact any of the other functionality on your vehicle. If you want to see the additional camera in reverse, another long press of the OK button on the steering wheel will allow you to switch between the factory camera system and the additional cameras on the screen. 

Note – This product does not include the Navigation or Hema Maps. Please contact our sales team for more information. 

Slide Many 12V Installers are very capable on your more popular vehicles like Landcruisers, Hilux, Patrol etc., but working on European vehicles is completely different due to their often advanced Technology. Our customer was given a small screen to stick to his windscreen to view his caravan camera, but this was not ideal, especially since the vehicle has a massive 15 inch display.

So we integrated a Dual Caravan Camera image into the factory display which is easily activated via long press of the OK button on the right side of the steering wheel. Check out the video to see how it works...
Slide Unfortunately the first installer that had a crack at setting everything up for him, had no idea where to install the Tow Pro. So he installed it down in the footwell where it was impossible for the driver make any adjustments while driving let alone to be able to reach it in an emergency, With a bit of time and effort, we managed to extend the wiring and get the Tow Pro installed in the perfect, easily accessible location.

We also wired in all his power requirements for his Caravan as per the manufacturers specifications, including Anderson Plugs for charging, stability control and Fridge power.
Slide Trying to mount an external monitor on this car with its smaller window aperture actually inhibits the view of the driver and on this model Touareg it has the "Heads Up Display" which adds to the challenge.

But when you have a 15 Inch screen the natural place to view the camera image is on it rather than mount external displays . We integrated a dual caravan camera on this vehicle so the customer get the best possible view whilst driving forward and a wide angle view of right behind the caravan.
Slide The factory navigation is pretty good on this vehicle, but it doesn't have the features the customer really wanted for towing his Caravan. He wanted that extra peace of mind that he wouldn't take out his air conditioner on the top of his caravan on a low bridge, or that he wouldn't be sent down a road that he couldn't do a U-Turn on.

Our Premium Navigation system gives him that peace of mind along with many other handy features like Camps Australia Wide POI and Advanced Road Sign Warnings. We also added Hema 4WD Nav so the customer can have a nice topographical view when touring the country.

Compatible with the following vehicles:-

  • Volkswagen Touareg CR from 2019 with the 15 Inch Screen

Note – Vehicles with the 10.2 inch screen are currently not supported but this product will be compatible with it soon. 

  • Compatible with either single or dual caravan cameras
  • NTSC Camera Only, not compatible with PAL Cameras
Warranty Information

This product comes with a 2 Years return to base warranty against manufacturing defects. For all technical support or to make a warranty claim, contact the company/business that supplied/installed the product for you. Advanced ICE Pty Ltd is not liable for any remove or refit charges incurred. If the product fails within 30 days of purchase or installation, the product will be replaced or exchanged provided sufficient proof can be provided via picture or video that the fault/problem is as a result of a manufacturing defect. If the product fails after 30 days, the product should be returned to Advanced ICE Pty Ltd and it will be repaired or replaced once confirmation is made that the fault/problem is because of a manufacturing defect. This warranty does not cover faults related to user error, damage or incorrect installation.

Please contact the company/business that installed the product for you and arrange a time to have the product inspected. If you do not know this information or you are experiencing problems making the warranty claim, please log a support case by emailing Advanced ICE Pty Ltd directly on the below email address. Before emailing, please ensure you have a copy of the Proof of purchase, the products serial number (if product is serialised) and the product has been registered on the Advanced ICE website.

Advanced ICE Pty Ltd – Email – support@advancedice.com.au – Website – www.advancedice.com.au

Warranty Terms & Conditions

1 – This warranty document supersedes all other warranty information that may be listed on the Manufacturers website or in provided manuals or documentation.
2 – The end user agrees to use this product in compliance with all State and Federal laws. Advanced ICE Pty Ltd, the manufacturer or the seller will not be held liable for misuse of this product. If you do not agree, please do not purchase or install this product.
3 – We reserve the right to carry out technical changes to improve products at any time. Advanced ICE Pty Ltd does not guarantee that products can be updated with new features or software enhancements. If software updates are available, the product must be sent in at own cost. Advanced ICE Pty Ltd will not cover the labour cost for the removal and refitting of the product and other expenses involved with the software-updates.
4 – If the product is connected to or utilises the functionality or connectivity of other accessories or devices (ie Mobile Phone), Advanced ICE Pty Ltd does not guarantee the product will be compatible with future software updates of the device or new devices.
5 – Advanced ICE Pty Ltd does not guarantee that this product can be transferred to another vehicle, even though it may be a similar make and model.
6 – Advanced ICE Pty Ltd does not guarantee this product against future vehicle updates or warranty repairs (hardware or software) performed by the vehicle manufacturer.
7 – Please check with the vehicles manufacturer if installation of aftermarket products will affect the vehicles warranty before purchasing and/or installing this product. Advanced ICE Pty Ltd assumes no liability.
8 – Removal and refit charges related to any warranty claim are at the discretion of the seller of the product. If another seller is used for removal and refit of any warranty claim this will be payable by the end user.
9 – Technical support for software updates that can be performed by the user are not covered under warranty and a service charge will apply.

What's Not Covered

A warranty claim will be rejected if:-
1 – Unauthorised changes or modifications have been made to the device or accessories.
2 – The device’s case, accessories, “Warranty Seals” or stickers have been damaged, opened and/or tampered with.
3 – Attempted unauthorised repairs to a product and/or accessories.
4 – Improper use or operation.
5 – Loading of unauthorised or incompatible software.
6 – Problems that relate to the installation of additional products or accessories not supplied by Advanced ICE Pty Ltd.
7 – Navigation SD Card has been tampered with or has had unauthorised or incompatible maps or files added.

Returns Policy

Advanced ICE Pty Ltd recommends that you read our website and watch any videos if available before purchasing to ensure that the features and functions of the product are suitable for your requirements. If you are not sure, please contact an authorised re seller or our sales and technical support team for further assistance before purchasing the product. 

Change of Mind (Pre Installation) – Products can be returned within 14 days of purchase provided it is in Brand New unopened condition. Products must be returned to the place of purchase, they should not be returned directly to Advanced ICE if the product was purchased through a re seller. All Freight charges are at the buyer’s expense and a 10% fee will be charged to cover handling and restocking. A refund will only be issued once the product has been examined and confirmed to be in new condition.

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