Terms and Conditions

   

Our Liability:

Advanced ICE Pty Ltd, its partners or affiliates shall not be liable for any consequential, incidental and contingent damages arising from, but not limited to, the sale, transportation, installation, use or repair of its products. Notwithstanding any other provision of this agreement, Advanced ICE’s maximum combined liability shall be limited to the payments made by the facilitator under this agreement for the specific product that caused the alleged damages.

Legal Notice:

All products sold by Advanced ICE Pty Ltd, is sold under the presumption that the purchaser will use it in accordance with applicable federal and any state laws in a manner that is safe and shall discontinue its use as conditions warrant. Equipment shall never be installed or used in a manner where it may interfere with safety or safety equipment. Driving is dangerous and requires full concentration, be careful and attentive on the road. The driver of a motor vehicle should not operate any products purchased from Advanced ICE Pty Ltd or its authorized resellers while driving. Stop operation of the product by your passenger if you find their use disruptive or distracting while driving. Do not allow this adapter to distract you from driving and responding to traffic conditions. Do not install any, cables, cradles, mounts or other components sold or offered by Advanced ICE Pty Ltd in the path of the airbag system! Parts of the adapter or its accessories can be broken with proper force, or disassembled, and components can become loose from vibration or heat. Small components and packaging materials may become choking hazard when handled by children!

It is illegal in all States and Territories of Australia to have real time video in view of the driver. Real time video includes TV, VHS, DVD, video, etc. Any use of real time video other than a reverse cam is intended for off-road, parked or show car use. Advanced ICE Pty Ltd will NOT put our dealers in a position of liability, nor our customers in danger in the event of an accident due to driver distraction. Any alterations to our product to disable or eliminate safety precautions we have put in place immediately void the warranty and are no longer supported by Advanced ICE Pty Ltd. By purchasing this device, you agree to not hold Advanced ICE or its authorized resellers responsible for accidents, tickets, or other damages due to your misuse of the product. It is your responsibility to provide this disclaimer to any party that may purchase our interface from you. Please adhere to all state and federal laws when using our devices. If you do not intend to comply with the applicable laws, do not buy our products.

Security & Privacy:

When purchasing from Advanced ICE Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. We aim to provide all of our customers with a safe online shopping experience. We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send our email newsletters and other announcements regarding promotions and new products. Should you wish to be removed from our mailing list at any time, please let us know either by email, phone or fax. . If you have any questions regarding our privacy policy, please contact our customer support centre at sales@advancedice.com.au.

Payment Options:

Advanced ICE Pty Ltd accepts payments via the following methods:-

PayPal
Direct Deposit
Credit Card 

Currency:

All pricing listed on www.advancedice.com.au is in Australian dollars unless otherwise stated.

Domestic Shipments:

All goods will be shipped via Express Post through Australia Post unless the customer requests otherwise. Carrier is subject to change without notice. Please allow 2-3 business days for the goods to be delivered. All orders are subject to a $10 or $15 shipping fee depending on its size. If multiple items have been ordered shipping will be included for free.

International Shipments:

We currently ship to New Zealand using EMS International Courier service. This is a 3-4 day international service provided by Australia Post and can be tracked online. Cost of international shipments will range from $30 - $100 depending on the size of the item.

Backorders:

The website and/or sales people may not have up to the minute inventory info. If an order is placed and it is Out-Of-Stock, we will notify you and the backorder will be shipped when the item becomes available. Advanced ICE Pty Ltd may require prepayment on specific items.

Installation:

Advanced ICE Pty Ltd recommends that all of our products be installed by a professional. If you decide to install it yourself, you do so at your own risk and responsibility. Products that are returned due to the inability to install it yourself will incur an automatic restocking fee. If you are unable to install it, you MUST have a professional do it. Advanced ICE Pty Ltd, its partners, affiliates; resellers or distributors cannot sell products with the 100% guarantee that it is installable by a customer. Our products have many different levels of installation difficulty and you should always yield to a professional if you are not comfortable after attempting an install.

It is the customer's responsibility to select a reputable installer with current liability insurance so as to cover any damage that may arise through installation of Advanced ICE’s audio/video products and/or to your vehicle. Advanced ICE’s listing and any recommendation of a store, installer or facility shall not constitute as a ground for any liability.

Product Quality Guarantee vs Radio Compatible Guarantee:

Advanced ICE Pty Ltd strives to be as accurate as possible in regard to compatibility with your vehicle. Compatibility is determined by testing radios from the specific year, make and model. We go to great lengths to find all possible versions of radios available for every specific car but in no way can we cover every single radio. We operate with a compatibility guide that is based on the "most common radio" found in the vehicle. Because of the irregularity in radios used by manufacturers, we cannot be responsible for time, labor or installation charges incurred by you that result in the adapter not working in your car. This includes but not limited to: No plug on the back, the incorrect plug (older or newer versions), or the radio not wanting to recognize that the adapter is connected, etc. We can guarantee that the adapter we send will be of the highest quality or we will replace it if it's bad.

Dispute resolution:

Advanced ICE Pty Ltd agrees to provide all reasonable methods to resolve any disputes or discrepancies, and you agree to contact us within 48 hours of any dispute. You also acknowledge and agree that you as the Authorized User or the Cardholder will not initiate any chargeback or claim procedure with our Bank or your creditor without obtaining a special confirmation number from us to verify that you provided us with the opportunity to resolve the claim or dispute, even if we were unable to provide a resolution. 

Refund, Exchanges and Warranty Claims on Advanced ICE products:

If you feel the adapter has stopped working or isn't working after installation, please contact us for help. If it can't be remedied, we will direct you to the proper course of action: If purchased from Advanced ICE Pty Ltd direct, you will be issued an Exchange RMA so that the product can be swapped out. You must be within your warranty period for the item. You must produce proof of purchase/original receipt (copy) to verify warranty. If purchased from an Advanced ICE reseller, you will need to contact the place it was purchased and arrange for it to be swapped out. Advanced ICE may choose to directly handle the exchange, but proof of purchase/original receipt (copy) MUST be produced to verify warranty. NO claims will be handled if warranty can't be verified. All returns must include original packaging and goods must be in the same condition as when first received. Refunds are provided for non compatibility and subject to testing by Advanced ICE Pty Ltd. Advanced ICE Pty Ltd reserves the right to exchange products multiple times before a refund will be provided. Please make your purchase wisely as refunds will not be accepted if you change your mind.

Terms of Use:

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, artwork and computer code (from this point forward referred to as "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on this website is owned, controlled or licensed by or to Advanced ICE Pty Ltd, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in these conditions, no part of the website and/or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Advanced ICE’s express prior written consent. The information contained on this website is subject to change without notice.

Copyrights, warnings, and other information:

The illustrations, technical information, data and descriptions contained in our publications are subject to change without notice. This publication, together with all information contained in it, and all intellectual property rights on this publication remain the property of Advanced ICE Pty Ltd. The user may not pass this publication on to third parties. No liability will be accepted for any inaccuracies or omissions in this publication, although due care has been taken to make it as complete and accurate as possible. Unauthorized reproduction or reverse engineering is strictly prohibited! Intellectual property included is distributed under specific license agreement with respective vendor(s). No warranty, explicit or implied, is stated and neither Advanced ICE, nor any of its distributors, dealers or vendors shall be liable for damages. IN NO EVENT SHALL Advanced ICE’s LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, IT'S ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION.

All purchases made directly with Advanced ICE (including advancedice.com.au, mp3yourcar.com.au and via phone) require your explicit agreement to these terms and conditions. It is your responsibility to read and understand these terms before purchasing. For all purchases made through resellers and distributors, please contact said reseller or distributor directly for their return policies.